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 Media Map lost when uninstalling v3.1.0 SP1/v3.2 
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Post Media Map lost when uninstalling v3.1.0 SP1/v3.2
Media Map lost when uninstalling v3.1.0 SP1/v3.2 on latest GrassHoppers.
We have discovered an issue where the media map is removed when uninstalling Hippotizer.

This issue has been identified only on the latest GrassHoppers with serial numbers between 1837 and 1907.

If you are uninstalling Hippotizer, or making any system wide changes to the software, please make a backup of the media map before running the uninstall.

This option is available in the Export dialogue of the Media Manager component.

Right click the Media manager component and choose export.




Select "Export media map" and select Yes and then choose your file location. We recommend, the D or E drives in case you perform a factory restore with F12.


After the new installation, if you find that only the installation test media is visible in the media map, import the media map you just exported using the import method.

If you have any questions about this information please contact Hippotizer Support.

_________________
Peppe Tannemyr
SSR Beacon DigiGobos®
Sweden retailer of Hippo systems


Mon Dec 30, 2013 1:04 pm
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