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Screenthief fails to connect to the Hippotizer
http://www.digigobos.com/forum/viewtopic.php?f=38&t=251
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Author:  peppe [ Sun Nov 21, 2010 6:27 pm ]
Post subject:  Screenthief fails to connect to the Hippotizer

Below are a number of common software problems that may occur when trying to use the screen thief application on a windows XP or 7 system. you should check these once you are sure the network and ip-addresses have been set up correctly between the hippotizer unit and the system running screenthief..

1- If the software crashes as soon as you start it, or freezes as soon as you run it, this is probably because there is not a valid network connection on that PC.

2- If the software doesn't start up after you run it, you are probably logged in as a user which doesn't have local administrator rights.

3- The Software runs, but fails to connect; This can be caused by firewall applications running on the windows machine.

If you have checked the above and are still experiencing prelims, please contact technical support.

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